Associate Director, Residential Colleges & Communities in Los Angeles, CA for University of Southern California (USC) (2024)

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University of Southern California is located in the epicenter of culture and rich history, the heart of Los Angeles, one of the most dynamic cities in the world. It is an institution of academic excellence, pioneering research opportunities, and a diverse and inclusive student experience and campus environment that attracts students from across the U.S. and worldwide. As a newly inducted member of the Big Ten, the conference provides myriad opportunities for collaboration at all levels. USC is home to over 8,000 students in residence and boasts an enrollment of over 50,000 students.

As an integral member of the Residential Education leadership team, the Associate Director will play a significant role in implementing our strategic plan to re-imagine student engagement, building a Best in the West brand and bringing USC to be a preeminent force in the Residential Education arena. Almost every first-year student lives on campus at USC, therefore, the Associate Director will be taking a leading role in impacting USC culture through creation of a Residential Education program that encourages student and community engagement and the development of a supportive living and learning environment.

This is a unique opportunity to be part of a dedicated team who are creative and innovative, have their ideas supported and find joy in their work.

Position highlights:

• Provide oversight for all operations within the Residential Colleges & Communities.
• Supervise, develop, and evaluate 4 Assistant Directors (ADs); indirectly supervise, train, and evaluate professional coordinators, and graduate and undergraduate student workers.
• Manage, track, and coordinate the reconciliation of the approximately $1,000,000+ budget.
• Provide vision and oversight for Residential Education committees and provide resources and support for the Residential Education programs, services, and support systems.
• Provide support and guidance to our Residential Experience initiatives as well as our Student Leadership programs.
• Serve as an emergency response & crisis resource for the entire USC population of 50,000+ students.

Qualifications:

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Masters Degree in college Student Personnel, Higher Education/USC Student Life or Human Services field required.
• Work Experience: An ideal candidate will have at least six years of post-Master work experience within residence life that shows progressive responsibility, and someone who has demonstrated leadership ability and works effectively with staff and students.
• Supervision Experience: An ideal candidate will have a minimum of six years of supervisory experience with at least two of the six supervising full-time professionals.
• The successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USCs Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Compensation and Benefits:

• Competitive salary range of $76,517.81 - $92,000 based on experience (12-month, career live-in position)
• Furnished 2-bedroom apartment with utilities and internet valued at approximately $3,500+/month, and partial meal package
• Comprehensive insurance plan including mental, dental, and vision, and additional and voluntary benefits
• Retirement savings plan. USC supports your retirement savings by making an automatic 5% non-elective employer contribution and matching one-to-one your own contribution up to 5%.
• Generous paid time off work options including vacation, sick time, annual holidays, personal day and winter recess days
• Tuition assistance for employees and tuition help for your family. See link below for details.
• Further Benefits and Perks details can be at: https://employees.usc.edu/benefits-perks/

Area Oversight & Supervision

• Provide overall vision, guidance, and support for all the Residential Colleges and Communities of USC Housing
• Coordinate the implementation, assessment, and improvement of the residential engagement model
• Supervise, train, and evaluate 3 Assistant Directors (ADs) for Residential Communities, and 1 AD for Residential Experience
• Indirectly supervise, train, and evaluate RCCs, REPC, GRCCs, RAs, and student workers
• Maintain individual meetings with Assistant Directors in your areas (direct reports)
• Participate and create professional training & education sessions throughout the year for professional staff
• Provide routine performance evaluations of ADs and indirectly for RCCs, REPC, GRCCs, and RAs
• Develops and managesRA accountability model including warning, probation, and release letters

Residential Experience and Engagement

• Provide oversight of the entire residential engagement model
• Coordinate the implementation, assessment, and improvement of the residential engagement model
• Serve as primary contact for any Student Life or campus-wide projects involving Residential Education or USC Housing residents
• Serve as a programming resource for staff and students, providing information about the campus and community contacts
• Coordinate the Living Learning Community (LLC) programs and provide oversight to the LLC committee
• Coordinate the Alternative Spring Break programs for residential colleges

Large-Scale Programming & Engagement Initiatives

• Provide oversight of large-scale programming initiatives including direct supervision of the AD for Residential Experience
• In collaboration with the AD for Residential Experience, plan, execute, and assess all large-scale initiatives
• Serve as the primary contact for all event and engagement opportunities including campus event safety planning meetings
• Supervise the AD for Residential Experience as they advise the Residential Housing Association

Administrative Functions

• Develop a working knowledge of the Office for Residential Education operations
• Develop a working relationship with USC Housing, especially the leadership team

Duty Responsibilities

• Participate in a 24/7 on-call duty and emergency response system for the entire USC population of 50,000+ students
• While on duty, serve as a resource to all ADs, RCCs, and RAs
• Follow duty procedures and respond to all emergency and crisis calls and assist coordinator staff
• Keep the Director for Residential Education and USC Student Life Executive Leadership Team informed of life-threatening emergencies or serious disruptions that may require campus intervention or followup
• Notify appropriate staff members regarding situations that impact the residence halls and/or students in the residence halls
• Input all student of concern information and communication into the CARE system

Budgeting Functions

• Manage, track, and coordinate the reconciliation of the Assistant Directors budgets, totaling approximately $1m
• Maintain accurate records and receipts for the Workday financial reconciliation processes
• Track and approve all financial reconciliation and expenses by the ADs in your area
• Participate in fiscal budget planning with the Director of Residential Education

Departmental Duties

• Attend, participate, and lead your area/vertical meetings, and attend senior leadership meetings
• Attend, participate, and lead the Residential Education Leadership Team meetings
• Attend regularly scheduled one on one supervisory meetings with the Director of Residential Education
• Assist in the departmental training, recruitment and selection of professional staff and student leaders
• Provide vision and oversight for Residential Education committees
• Serve on Student Life committees or task forces (as assigned)
• Develop a working relationship with Faculty in Residence through regular meetings and on-going communication
• Develop working relationships with key campus partners, including but not limited to: Office of the Vice President of Student Life, USC Housing, Campus Support & Intervention (CSI), Office of Community Expectations (OCE), Threat Assessment, Equity, Equal Opportunity, & Title IX (EEOTIX), Counseling and Mental Health (CMH), Department of Public Safety (DPS), Office for Health Promotion Strategy (OHPS), Student Equity and Inclusion Programs (SEIP), and other campus offices.
• Attend events and programs sponsored by the department and/or the USC Student Life, including those that periodically occur on weekends and evenings

#LI-MN1

Minimum Education: Master's degreeMinimum Experience: 4 yearsMinimum Field of Expertise: Experience advising a student organization and/or students regarding various student services. Requires theoretical understanding in the area of organizational behavior. Strong interpersonal and oral and written communication skills. Supervisorial experience.

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