The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 538 |
| Houston, TX | 405 |
| Denver, CO | 279 |
| Seattle, WA | 253 |
| Washington, D.C., DC | 250 |
| Philadelphia, PA | 243 |
| Atlanta, GA | 227 |
| San Francisco, CA | 152 |
| Sacramento, CA | 147 |
| Orlando, FL | 140 |
| Indianapolis, IN | 137 |
| Miami, FL | 129 |
| Boston, MA | 124 |
| Portland, OR | 121 |
| Detroit, MI | 112 |
| Minneapolis, MN | 107 |
| Brooklyn, NY | 104 |
| Oakland, CA | 92 |
| Jacksonville, FL | 91 |
| Salt Lake City, UT | 83 |
| Baltimore, MD | 81 |
| Pittsburgh, PA | 79 |
| New York City, NY | 70 |
| San Jose, CA | 62 |
| Tampa, FL | 62 |
| Tacoma, WA | 45 |
| Reno, NV | 44 |
| Knoxville, TN | 42 |
| Nashville, TN | 39 |
| Saint Paul, MN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Alan🐛 (@oraclecrank) reported i dont like to complain about brands on twitter since they're all terrible but xfinity is especially bad lol
- Squeaky (@_xSqueaky) reported
XFINITY so full of **** fr
- shoe (@knightswim) reported
@uhalmwastaken @Xfinity You can't drop them, I mean their service is subpar and their costs way too high. But their their use of irony is so good. Liking your tweet where you thank then for underperforming, ah classic.
- Jessie Higgs (@JessieHiggs5890) reported
@Xfinity @XfinitySupport I am furious! I have been locked out of my email and promoted to change my password by connecting to my home wifi account. When calling in for support on changing my password, since I am travelling, I was told no. I will be reporting to BBB
- Sam Campfield (@SamCampfield) reported
@jamesmerilatt What blows my mind is how there has been no discussion of an app or a streaming service. I'd pay 250 dollars a year for an altitude app I could use on my Roku, but nope that would take work and effort. I get Comcast and Dish screwed em. But they just cried and gave up.
- panic! At the Disco Fries (@Bill_McAlonan) reported
@Staccccy @Xfinity Same here. I looked on the Internet and they’re aware of the problem they just haven’t been able to fix it yet. Driving me crazy. Third weekend in a row that I won’t be able to watch football on the big screen
- NJ Hokie (@njhokie03) reported
@petebvt In NJ, with Comcast it’s on YES network.
- Atl Celtic FC (@AtlCeltic) reported
@AtlantaCsc Anyone coming up to Johns Creek to watch the match, Comcast just went down. I have no cable or internet. They say 24hrs for resolution, FYI
- Aidan Finley (@afinley) reported
@PDRennert @comcast The tortoise lays on its back, its belly baking in the hot sun, beating its legs trying to turn itself over, but it can't. Not without your help. But you're not helping.
- sentences424 (@sentences424) reported
Comcast is far too also u know why is broken so I suck at this webzone to accomplish a dream I had a room for like a this
- Ryan Negley (@NegleyRyan) reported
@uhalmwastaken @Xfinity You just gotta drop them man. Too big of a company to care about your issue. I had 30% + packet loss for 4 months and after trying everything they basically didn’t believe me and told me to start taking captures of my speed tests and send them winmtr tests regularly. They then…
- Dual Drew (@dualdrew) reported
@Ferns__ Same experience here except with trying to turn off my Dad's Comcast (equivalent of NBN there) - they want copies of his death certificate, trust documents, my mother's death certificate, my blood, witnesses at the service - I just left it on for a bit
- Stupid Sexy Flanders (@Sukitbackrow) reported
@thekeyplay We actually get this game on Comcast down in Florida this week
- QueenHarukoSan27👑 (@harukosan21) reported
I would like to watch the TNT channel on live tv on the Xfinity beta app but its glitched an stuck and I've tried everything and it still having issues
- Alan🐛 (@oraclecrank) reported
omg xfinity sucks so bad, trying since august to get my internet activated and now they say I have to drive a retail store that opens at 10 to so they can scan my modem to activate it
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