Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14205, 14220, 14225, 14224, 14207 and 14206.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 267,713 ratings
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Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Spectrum
Spectrum is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Buffalo, Orchard Park, Hamburg, East Amherst, Lancaster, Grand Island, North Tonawanda, Tonawanda, Depew and West Seneca.
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City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Ask_Spectrum why is my Community Account at the Raintree Apartments Internet Not working?
Eric Miller (@EricMiller_US) reported fromCheektowaga, New York
Another day, another @Ask_Spectrum outage. This service is just deplorable. $74.99 for an unreliable necessary commodity. When will the government step in and do something about this?!?! Where’s the billions in infrastructure development going to?!?!
Scott Johnson (@SMJohnson1959) reported fromTonawanda, New York
@GetSpectrum just called me to see why I cancelled an installation. While I was explaining the issues the representative hung up on me. The call was being recorded. I hope they listen to it.
LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Ask_Spectrum Can Time Warner Cable come back. For the love of GOD. Never heard of issues with there service in WNY when they were around. Can @Verizon or @Xfinity PLEASE come to Buffalo and cover the whole area. PLEASE.
Andrew Stachura (@stachAndrew) reported fromLancaster, New York
@Ask_Spectrum Is your app still down?
Samantha Purpora (@sampurpora) reported fromTonawanda, New York
@Melis77Morris @GetSpectrum The worst
Mary McBride (@marygrow1212) reported fromWanakah, New York
@weatherchannel @JenCarfa*gno CORNED BEEF AND CABBAGE WITH JIM CANTORI I dont APPRECIATE THE RUDE PERSON WITH YOU SAYING ITS GROSS that is So insulting to ANYONE of Irish Heritage she doesnt deserve to be on with her nasty mouth I'm going to register a complaint directly to TWC
LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Michaelae0810 @Ask_Spectrum They always do that. If I were to call Verizon FiOS if I had them with a service issue it would be fixed in 1 second. No joke.
Eric Miller (@EricMiller_US) reported fromCheektowaga, New York
$74.99 for @Ask_Spectrum Internet that’s not working and I have no other choice for a more reliable carrier because well, infrastructure costs money…but…@PegulaSE got a brand new playground for their cool toys. Only in 21st century America! Go Bills!
Kel Rensel, CSFM (@kelren31) reported fromOrchard Park, New York
@GetSpectrum your service is dogsh*t
Darryl Hays (@DarrylRayHays) reported fromTonawanda, New York
@Ask_Spectrum your community internet sucks.
Eric Miller (@EricMiller_US) reported fromCheektowaga, New York
$74.99 for @Ask_Spectrum Internet that’s not working and I have no other choice for a more reliable carrier because we’ll, infrastructure costs money…but…@PegulaSE got a brand new playground for their cool toys. Only in 21st century America! Go Bills!
Allison Sagraves (@AllisonSagraves) reported fromAmherst, New York
@GetSpectrum I just 📞 with a problem and they can’t find my account and I have bill in front of me - and I was told sorry I have to go into a store. 📞 another provider now.
Andrew Michalski (@BadVibrations_9) reported fromBuffalo, New York
@Ask_Spectrum modem is on and connected to power. Troubleshooted everything, router will not turn on nor will it connect to WiFi. This service is trash and the customer service is just as bad. Keep raising the prices and not giving your customers what they are paying for
Brandon Rothenberg (@BRoth11) reported fromWest Seneca, New York
Never had an issue with @GetSpectrum and now that we moved they may be the worst service ever. Time to give @verizonfios a call I guess.
LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Ask_Spectrum @Cartras1 Don't. They will just tell you to call the community account phone number. And with all the problems you won't get through if you have a Community Account.
AprilE 🖤 (@AlwaysAprilE) reported fromBuffalo, New York
@Ask_Spectrum is there an eta for the cable outage? Mom is going stir crazy. 😳
Artist Formerly Known As Chill Ali (@thehomiechill) reported fromBuffalo, New York
@GetSpectrum WiFi is the worst on the eastside of Buffalo
Becks 🦬 ☘️ (@Beck2142) reported fromBuffalo, New York
@Ask_Spectrum why does the app keep buffering for me right now? Is there an issue?
steve (@shillman09) reported fromLackawanna, New York
I love how @GetSpectrum says they want to keep you as a customer but they like to promise you something then not honor it. I guess it’s time to go to @DIRECTV @Ask_Spectrum
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Rich Greenfield, LightShed (@RichLightShed) reported fromManhattan, New York
Hey Charter #notgood - fix this @GetSpectrum #CHTR
Misaki 🌸 (@altthreescorpio) reported fromSan Antonio, Texas
@GetSpectrum really needs to eff off and stop flooding my apartment complex’s mail box with a bunch of junk mail! Everyday I get some type of post card or envelope with a “deal.” STOP WASTING PAPER, DAMN IT! ION WANT IT!! 🚨 SAVE THE EARTH! This is not okay!
Jimmy Walker (@VCWalk17) reported fromVentura, California
@Ask_Spectrum Every 5-10 minutes we lose the signal at the modem. TV says signal too weak
DIVINE HEALING LOVE (@HEALINGLOVE789) reported fromEagle, Idaho
@WisdomQuotesMM MAN Of GOD, I Used To Transcribe For You Through Johnny Murdock. One Day He Called and To Say My Transcribing Was No Longer Needed. For years Since Then I Have Offered Many Times To Help You. IF I Were Still At TWC .. My LABORING IN LOVE Would Be Everywhere, As It Once Was.
Twan Matthews (@Twanybear) reported fromManhattan, New York
How are New Yorkers going to work from home with a shutdown looming if @Ask_Spectrum internet has been down for 24 hours. AGAIN.
Josh Reho (@Grecko4371) reported fromNorth Madison, Ohio
@Ask_Spectrum overpriced and inconsistent internet service.I can't wait until @ATT is available in my area.
ⓈⓄⒸⒾⒶⓁ ⓇⒽⓄⓃⒹⒶ (@SocialRhonda) reported fromCreekside, Kentucky
@bluefan3891 @WHAS11 @Ask_Spectrum @SPECNewsAlbany They are offering free services to low income families who don't already have service.
Sandy Flynn (@sandymflynn) reported fromLos Angeles, California
All morning I have tried to call & disconnect my service with @GetSpectrum. Over and over they disconnect me. Jeez, just let me go!!!!
🏳️🌈BhánJawn🐈🦦 (@Its_Sargasm) reported fromPhiladelphia, Pennsylvania
@Sker4Lyfe @Ask_Spectrum @GetSpectrum That’s terrible, sounds like the kind of service that drove me to ditch first Comcast then DirecTV (for cable not internet, I unplugged)I didn’t even know Comcast had a low income program, I qualify for it. I went w/Verizon b/c & Verizon used to be the only company that would
Fighting for my bus for ten years (@sp_redelectric) reported fromTigard, Oregon
@RealPootie @OregonGovBrown @comcast @GetSpectrum AT&T sucks too. I ditched ALL my AT&T business. Poor customer service. I am TV free now - 200 channels of crap.
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